# Support **URL:** https://community.appmysite.com/c/support/80.md [Latest](https://community.appmysite.com/latest.md) · [Categories](https://community.appmysite.com/categories.md) · [Tags](https://community.appmysite.com/tags.md) --- ## [Best way to structure a game-related guide app using AppMySite (content + navigation strategy)?](https://community.appmysite.com/t/best-way-to-structure-a-game-related-guide-app-using-appmysite-content-navigation-strategy/2682)
**Author:** [@kaileyketchum](https://community.appmysite.com/u/kaileyketchum)\ **Replies:** 1\ **Last updated:** [July 3, 2026, 1:58pm UTC](https://community.appmysite.com/t/best-way-to-structure-a-game-related-guide-app-using-appmysite-content-navigation-strategy/2682 "2026-07-03T13:58:39Z")
Hi everyone, I’m planning to build a small content-based mobile app using AppMySite for a gaming guide project. The idea is to organize structured guides, updates, and troubleshooting content in a way that stays easy to… --- ## [How do I get contact with someone?](https://community.appmysite.com/t/how-do-i-get-contact-with-someone/2400)
**Author:** [@Trinh\_Nguyen](https://community.appmysite.com/u/Trinh_Nguyen)\ **Replies:** 8\ **Last updated:** [January 17, 2025, 7:44am UTC](https://community.appmysite.com/t/how-do-i-get-contact-with-someone/2400 "2025-01-17T07:44:33Z")
I have a basic plan, and just buy an publish ios and android add on, can someone help me, I can’t get to the live chat without upgrade my license? --- ## [How to see support ticket](https://community.appmysite.com/t/how-to-see-support-ticket/1815)
**Author:** [@kalak](https://community.appmysite.com/u/kalak)\ **Replies:** 1\ **Last updated:** [November 18, 2024, 10:30am UTC](https://community.appmysite.com/t/how-to-see-support-ticket/1815 "2024-11-18T10:30:47Z")
I can make a “mail” to support ticket, but I can not see my tickets. Where can I see my tickets. This is too strange, I keep making a support ticket, and they keep closing it, because I can not check it and answer the … --- ## [Support not responding +7 days](https://community.appmysite.com/t/support-not-responding-7-days/333)
**Author:** [@IKN](https://community.appmysite.com/u/IKN)\ **Replies:** 2\ **Last updated:** [March 21, 2024, 12:46pm UTC](https://community.appmysite.com/t/support-not-responding-7-days/333 "2024-03-21T12:46:16Z")
Hello, I’m trying to reach support no one replying my emails. how can we reach their support LifeChat or working email ? please help. Thanks in advance --- ## [Has the support team dropped us?](https://community.appmysite.com/t/has-the-support-team-dropped-us/300)
**Author:** [@eSupply](https://community.appmysite.com/u/eSupply)\ **Replies:** 4\ **Last updated:** [March 19, 2024, 12:19pm UTC](https://community.appmysite.com/t/has-the-support-team-dropped-us/300 "2024-03-19T12:19:46Z")
I have pending tickets for 2 weeks with urgent bugs on this website but the support team isn’t answering. Have they dropped us? Why aren’t they replying to an urgent bug that is causing our whole app to not function… We… --- ## [Why support chats option is not showing in my account today while it was showing yesterday](https://community.appmysite.com/t/why-support-chats-option-is-not-showing-in-my-account-today-while-it-was-showing-yesterday/511)
**Author:** [@aartikumari](https://community.appmysite.com/u/aartikumari)\ **Replies:** 1\ **Last updated:** [March 14, 2024, 10:11am UTC](https://community.appmysite.com/t/why-support-chats-option-is-not-showing-in-my-account-today-while-it-was-showing-yesterday/511 "2024-03-14T10:11:50Z")
Why support chats option is not showing in my account today while it was showing yesterday --- ## [A bug, informed to AppMySite Team, not resolved from last one month](https://community.appmysite.com/t/a-bug-informed-to-appmysite-team-not-resolved-from-last-one-month/369)
**Author:** [@aditya.mbsdigi](https://community.appmysite.com/u/aditya.mbsdigi)\ **Replies:** 6\ **Last updated:** [March 12, 2024, 9:48am UTC](https://community.appmysite.com/t/a-bug-informed-to-appmysite-team-not-resolved-from-last-one-month/369 "2024-03-12T09:48:25Z")
Support ticket raised on 13th Dec and today I 12th Jan and nothing has been yet worked on. No response of the follow-up. They asked for no login signup, given but they did not even use it yet. Only me talking, no updat… --- ## [Does support exist for this hopeless plaform?](https://community.appmysite.com/t/does-support-exist-for-this-hopeless-plaform/595)
**Author:** [@Rajiv\_R\_G](https://community.appmysite.com/u/Rajiv_R_G)\ **Replies:** 4\ **Last updated:** [March 6, 2024, 9:40am UTC](https://community.appmysite.com/t/does-support-exist-for-this-hopeless-plaform/595 "2024-03-06T09:40:20Z")
Does support exist for this hopeless plaform??. Home screen not working, no one is bother to fix it, paid for literally nothing!!! --- ## [Too complicated to contact support](https://community.appmysite.com/t/too-complicated-to-contact-support/593)
**Author:** [@Caio\_Fonseca](https://community.appmysite.com/u/Caio_Fonseca)\ **Replies:** 3\ **Last updated:** [March 6, 2024, 9:39am UTC](https://community.appmysite.com/t/too-complicated-to-contact-support/593 "2024-03-06T09:39:22Z")
I need support to make the application functional and it is very difficult to contact support, test app closing by itself and etc. --- ## [Add-on products not available](https://community.appmysite.com/t/add-on-products-not-available/632)
**Author:** [@Jens](https://community.appmysite.com/u/Jens)\ **Replies:** 2\ **Last updated:** [March 6, 2024, 8:45am UTC](https://community.appmysite.com/t/add-on-products-not-available/632 "2024-03-06T08:45:40Z")
Hi, I bought the Lifetimedeal Tier 5 through AppSumo. Unfortunately I haven’t been able to book an addon for 2 months as announced via APPSUMO. The support has been putting me off for 2 months now that they will fix thi… --- ## [Does anybody have their support contact number?](https://community.appmysite.com/t/does-anybody-have-their-support-contact-number/734)
**Author:** [@Vignesh\_Madhavan](https://community.appmysite.com/u/Vignesh_Madhavan)\ **Replies:** 2\ **Last updated:** [February 23, 2024, 8:44am UTC](https://community.appmysite.com/t/does-anybody-have-their-support-contact-number/734 "2024-02-23T08:44:29Z")
does anybody have their support contact number??? --- ## [Where is support](https://community.appmysite.com/t/where-is-support/183)
**Author:** [@tbiviano](https://community.appmysite.com/u/tbiviano)\ **Replies:** 1\ **Last updated:** [February 29, 2024, 1:55pm UTC](https://community.appmysite.com/t/where-is-support/183 "2024-02-29T13:55:00Z")
Our app has been off the air for three days. have lodges support ticket and have received one update then nothing! No update, no correspondance at all. Very dissapointing taht tehy will not give me an update. --- ## [App not working for the past one week](https://community.appmysite.com/t/app-not-working-for-the-past-one-week/728)
**Author:** [@Vignesh\_Madhavan](https://community.appmysite.com/u/Vignesh_Madhavan)\ **Replies:** 1\ **Last updated:** [February 27, 2024, 12:35pm UTC](https://community.appmysite.com/t/app-not-working-for-the-past-one-week/728 "2024-02-27T12:35:49Z")
my app is not working for the past 1 week no proper support from app my site team they disable live chat option, not replying to mail, also there is no toll free number or support number to contact, i am facing this issu… --- ## [Appmysite Master class](https://community.appmysite.com/t/appmysite-master-class/712)
**Author:** [@banksdada](https://community.appmysite.com/u/banksdada)\ **Replies:** 2\ **Last updated:** [February 22, 2024, 7:36am UTC](https://community.appmysite.com/t/appmysite-master-class/712 "2024-02-22T07:36:26Z")
Hi there, newbie who just signed up with the tier5 licence from appsumo. I beleive this is a good capability and was wondering if there was any video showcasing how to effectively app up a wordpress ecommerce website fro… --- ## [Questions before I use Appmysite](https://community.appmysite.com/t/questions-before-i-use-appmysite/727)
**Author:** [@rcpete](https://community.appmysite.com/u/rcpete)\ **Replies:** 1\ **Last updated:** [February 23, 2024, 8:59am UTC](https://community.appmysite.com/t/questions-before-i-use-appmysite/727 "2024-02-23T08:59:38Z")
Hi So below is what I asked support and they sent me a generic auto response. I would change to Woo or Shopify if appmysite will meet my needs. Few questions, so my site is through Shift4shop, formally 3dcart. So im un…