# App not working for the past one week

**URL:** <https://community.appmysite.com/t/app-not-working-for-the-past-one-week/728>\
**Category:** Support\
**Created:** [December 15, 2023, 7:43am UTC](https://community.appmysite.com/t/app-not-working-for-the-past-one-week/728 "2023-12-15T07:43:17Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Vignesh\_Madhavan](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/vignesh_madhavan/32/1160_2.png) [@Vignesh\_Madhavan](https://community.appmysite.com/u/Vignesh_Madhavan)\
**Post date:** [December 15, 2023, 7:43am UTC](https://community.appmysite.com/t/app-not-working-for-the-past-one-week/728/1 "2023-12-15T07:43:17Z")

</div>

my app is not working for the past 1 week no proper support from app my site team they disable live chat option, not replying to mail, also there is no toll free number or support number to contact, i am facing this issue for the 1 week after every major update this happens, also asked them refund there is no proper reply from their team. some one help me out…

---

<div class="post-metadata">

**Author:** ![Nancy\_AppMySite](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/nancy_appmysite/32/2219_2.png) [@Nancy\_AppMySite](https://community.appmysite.com/u/Nancy_AppMySite)\
**Post date:** [February 27, 2024, 12:35pm UTC](https://community.appmysite.com/t/app-not-working-for-the-past-one-week/728/2 "2024-02-27T12:35:49Z")

</div>

Hi @Vignesh_Madhavan,

Have you tried reaching out to any of the support channels to check if the issue has been addressed?