# Can Administrator User Role BUILD app?

**URL:** <https://community.appmysite.com/t/can-administrator-user-role-build-app/261>\
**Category:** Download\
**Created:** [August 30, 2021, 1:36am UTC](https://community.appmysite.com/t/can-administrator-user-role-build-app/261 "2021-08-30T01:36:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![agency990](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@agency990](https://community.appmysite.com/u/agency990)\
**Post date:** [August 30, 2021, 1:36am UTC](https://community.appmysite.com/t/can-administrator-user-role-build-app/261/1 "2021-08-30T01:36:49Z")

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Sorry for the odd questions, 1st time on AppMySite on Tier5 license,

Can Administrator User Role BUILD & Download the app ?

the client that I gave him the Administrator role can not Download his app, but I can. But he can process the download steps just like I did on [AppMySite](https://app.appmysite.com/download-app)

is it confirmed that the Admin user can not download his own app ? and need me as an owner to download it for him ?

Also, today I tried to process build & download my own app as owner , but it still processing until now, not yet finished. This is not like before, is it due to a server issue?

thanks for the help

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**Author:** ![agency990](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@agency990](https://community.appmysite.com/u/agency990)\
**Post date:** [August 31, 2021, 12:34am UTC](https://community.appmysite.com/t/can-administrator-user-role-build-app/261/2 "2021-08-31T00:34:07Z")

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any one here ?? i need help please

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**Author:** ![sheen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/sheen/32/1937_2.png) [@sheen](https://community.appmysite.com/u/sheen)\
**Post date:** [September 2, 2021, 1:38pm UTC](https://community.appmysite.com/t/can-administrator-user-role-build-app/261/3 "2021-09-02T13:38:28Z")

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@agency990 If your client is able to generate a build, then he should be able to download the app too. This could be a technical error and AppMySite support will be able to shed more light on this. Here’s the link to the support channel if you haven’t raised a ticket yet: [AppMySite](https://app.appmysite.com/email-support)

Build generation can sometimes take a little longer than usual. I’d suggest you give it 15-20 min. If it’s taking longer, this is again something the support team would be able to provide guidance on.

Hope this helps 😃