# Can not upgrade plan

**URL:** <https://community.appmysite.com/t/can-not-upgrade-plan/579>\
**Category:** Billing\
**Created:** [June 3, 2023, 11:44am UTC](https://community.appmysite.com/t/can-not-upgrade-plan/579 "2023-06-03T11:44:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Engels\_Flores](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/engels_flores/32/1081_2.png) [@Engels\_Flores](https://community.appmysite.com/u/Engels_Flores)\
**Post date:** [June 3, 2023, 11:44am UTC](https://community.appmysite.com/t/can-not-upgrade-plan/579/1 "2023-06-03T11:44:45Z")

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I’m trying to upgrade my plan, but everytime I click the link, the site just keeps loading and does not show anything to make payment.

I tried with 2 different browsers and also my desktop and mobile device and same issue.

It is just me? How can I proceed to upgrade my plan?

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<div class="post-metadata">

**Author:** ![Nancy\_AppMySite](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/nancy_appmysite/32/2219_2.png) [@Nancy\_AppMySite](https://community.appmysite.com/u/Nancy_AppMySite)\
**Post date:** [March 7, 2024, 2:27pm UTC](https://community.appmysite.com/t/can-not-upgrade-plan/579/2 "2024-03-07T14:27:32Z")

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Hi @Engels_Flores,

Have you tried reaching out to any of the support channels for assistance?