# Does support exist for this hopeless plaform?

**URL:** <https://community.appmysite.com/t/does-support-exist-for-this-hopeless-plaform/595>\
**Category:** Support\
**Created:** [July 3, 2023, 4:24pm UTC](https://community.appmysite.com/t/does-support-exist-for-this-hopeless-plaform/595 "2023-07-03T16:24:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Rajiv\_R\_G](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/rajiv_r_g/32/1113_2.png) [@Rajiv\_R\_G](https://community.appmysite.com/u/Rajiv_R_G)\
**Post date:** [July 3, 2023, 4:24pm UTC](https://community.appmysite.com/t/does-support-exist-for-this-hopeless-plaform/595/1 "2023-07-03T16:24:40Z")

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Does support exist for this hopeless plaform??. Home screen not working, no one is bother to fix it, paid for literally nothing!!!

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**Author:** ![Bruno](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/bruno/32/1115_2.png) [@Bruno](https://community.appmysite.com/u/Bruno)\
**Post date:** [July 6, 2023, 5:58pm UTC](https://community.appmysite.com/t/does-support-exist-for-this-hopeless-plaform/595/2 "2023-07-06T17:58:16Z")

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They answered you? Same here… ☹

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**Author:** ![Rajiv\_R\_G](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/rajiv_r_g/32/1113_2.png) [@Rajiv\_R\_G](https://community.appmysite.com/u/Rajiv_R_G)\
**Post date:** [July 7, 2023, 3:21am UTC](https://community.appmysite.com/t/does-support-exist-for-this-hopeless-plaform/595/3 "2023-07-07T03:21:21Z")

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The answers come, but they are from BOTS!!!. There is no support team at all. I even asked the question whether it is a BOT reply, and guess what, the same template reply (they have 2-3 of them) came in. Just plain hopeless. Lost money of 1 month subscription, plugging out.

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**Author:** ![Bruno](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/bruno/32/1115_2.png) [@Bruno](https://community.appmysite.com/u/Bruno)\
**Post date:** [July 19, 2023, 9:02pm UTC](https://community.appmysite.com/t/does-support-exist-for-this-hopeless-plaform/595/4 "2023-07-19T21:02:28Z")

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They responded to me, with reasonably satisfactory answers, but I still have doubts whether it’s humans or bots responding.

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**Author:** ![Nancy\_AppMySite](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/nancy_appmysite/32/2219_2.png) [@Nancy\_AppMySite](https://community.appmysite.com/u/Nancy_AppMySite)\
**Post date:** [March 6, 2024, 9:40am UTC](https://community.appmysite.com/t/does-support-exist-for-this-hopeless-plaform/595/5 "2024-03-06T09:40:20Z")

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Hi @Rajiv_R_G,

We have enhanced our customer support services. You can now contact email support, initiate a chat, or book a call with a support specialist.