# I received the following message. I don't understand where the problem lies?

**URL:** <https://community.appmysite.com/t/i-received-the-following-message-i-dont-understand-where-the-problem-lies/878>\
**Category:** Download\
**Created:** [May 3, 2024, 2:54pm UTC](https://community.appmysite.com/t/i-received-the-following-message-i-dont-understand-where-the-problem-lies/878 "2024-05-03T14:54:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![H\_i\_Nguy\_n\_Long](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/h_i_nguy_n_long/32/1477_2.png) [@H\_i\_Nguy\_n\_Long](https://community.appmysite.com/u/H_i_Nguy_n_Long)\
**Post date:** [May 3, 2024, 2:54pm UTC](https://community.appmysite.com/t/i-received-the-following-message-i-dont-understand-where-the-problem-lies/878/1 "2024-05-03T14:54:07Z")

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“Your last build failed  
It seems your app build has encountered an issue.  
It appears that the Provisioning Profile you have uploaded is incorrect. Please ensure you have uploaded a Distribution Provisioning Profile where the type is App Store.”

I sent a request for support but have not received a response

 ![z5402147434732_09254094f1a18469f70bb730b170249f](https://us1.discourse-cdn.com/flex016/uploads/appmysite/original/2X/b/bf86694c4863b7ec7bb18022b3439a8b871bbacb.jpeg)  
 ![z5402147438673_252e700fe70d51036c108ddbe10caae7](https://us1.discourse-cdn.com/flex016/uploads/appmysite/original/2X/f/fc0d63e9afe0122b8d8202557ff19808f1e67f55.jpeg)

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**Author:** ![Nancy\_AppMySite](https://sea2.discourse-cdn.com/flex016/user_avatar/community.appmysite.com/nancy_appmysite/32/2219_2.png) [@Nancy\_AppMySite](https://community.appmysite.com/u/Nancy_AppMySite)\
**Post date:** [May 3, 2024, 2:55pm UTC](https://community.appmysite.com/t/i-received-the-following-message-i-dont-understand-where-the-problem-lies/878/2 "2024-05-03T14:55:15Z")

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Hi @H_i_Nguy_n_Long,

Have you tried reaching out to any of the support channels for assistance?