App rejected twice by Play Store for accessing READ_MEDIA_IMAGES and READ_MEDIA_VIDEO

App Publish
1

Helllo, google play store rejected my app production because they say my app is not compliant because I declared it has permission to read or write media_photos and media_videos on the user’s phone.

Then I talked about it to AppMysite representative who corrected this
my Declaration on playstore stating that my app does not have permission to read or write permission on photos and videos. But after rebuilding the app and re-submitting it, it was rejected again for the same reason.
Please can you help?

Permissions Declaration Rapidema play store
Permissions Declaration Rapidema play store688×685 32.7 KB

2

Hi @dissitatoa

We apologize for the inconvenience.

If you already have a ticket, we recommend you reply to the same ticket with your issue and the Support team will get back to you with an update.

OR

You can raise a new ticket via the link - https://app.appmysite.com/email-support/ to get assistance for your issue.

We look forward to help you resolve this issue!