Navigation & Link Behavior Issue in AppMySite When Using Custom Buttons

App
1

Hi everyone,

I’m building a mobile app using AppMySite and I’ve run into a small but frustrating issue with navigation links inside custom UI elements.

I’ve created a few buttons that are meant to redirect users to specific pages within the app, but the behavior is inconsistent. Sometimes the navigation works instantly, and other times it requires a second tap or doesn’t register at all unless I reload the screen.

What I’ve tried so far:

  • Rebuilding the button actions

  • Clearing cached previews

  • Testing on different devices

Still, the issue persists intermittently.

For reference, one of the buttons simply uses a click here action to trigger navigation, but even that sometimes fails to respond reliably.

Has anyone experienced similar UI interaction lag or inconsistent button behavior in AppMySite? Any suggestions for stabilizing touch actions would be really helpful.

2

Hey @alishawinson

Technically, this should not happen and it is not expected behavior within the app.

If button actions are requiring multiple taps or behaving inconsistently, there may be an some issue that needs investigation.

Please reach out to our support team directly through the dedicated support channels and share your App ID, app name, and a screen recording of the issue. This will help our team investigate further and identify why this behavior is occurring.