Issues Inside the Created App from WordPress

App
1

Hello AppMySite Admin,

During trial run of Android App created with AppMySite from a Wordpress Portal , I encountered these major issues which are listed below

  1. Eventhough I deleted featured image block from Individual Posts, that change is not reflected in the pages inside AppMySite. Even if I delete all my thubnails /featured images from WordPress portal a default grey colour block appear in the start of each pages, no option is seen to fix this issue, ie, to disable featured image block from posts and pages, because in posts with only one image,it is annoying to see repeated images in the start of every post or pages .
  2. Pinch to Zoom is a very important feature which is needed while using the app , that is feature not working insde the app.
  3. My WordPress portal is having a comment box at the end of every post, that is not displaying inside the app
  4. Please Note that these Issues I noticed while using the free version of your App and configured to use the App in the standard AppView, not in the Web View ( Which I don’t like )

I Congratulate the AppMySite team for creating such an excellent application. I plan to take paid account in AppMySite in future , that is why I initiated this discussion now.

With Best Wishes

Rajkumar KR

2

Hey @KR_Rajkumar

Thank you for trying AppMySite and for taking the time to share such detailed feedback. We’re also glad to hear you’re considering upgrading in the future!

To properly investigate the issues you’ve reported, we’d request that you please reach out to our Support team and create a support ticket.

Once we have these details like your App ID, we’ll review your app configuration and guide you accordingly on each of the issues you’ve mentioned, including the featured image display, pinch-to-zoom, comments section, and any other concerns.

We look forward to helping you get everything working as expected!

3

Hello Nancy,

Thank You for your reply, As you mentioned in your reply I have created a detailed support ticket with AppMySite.

Rajkumar KR

4

Thank you for creating a support ticket.

Our support team will review the details you’ve shared, investigate the issue thoroughly, and get back to you via the support ticket with the appropriate guidance.

We appreciate your patience and will assist you further there.