My APP on android and Apple are totally down, without your answer more than 24 hours you promised

My APP are totally down, i have written many mails, but without answer.

the connectivity from yesterday afternoon totally failed, but before it works well.

Please help to check as soon as possible.

Hey There,

Hopefully your issue has been resolved by now. Sometimes temporary connectivity issues can occur, which may get resolved automatically after some time.

However, if the problem is still persisting, we recommend reaching out to our support team directly by raising a support ticket so that our team can check your app configuration and connectivity in detail.

Once the ticket is raised, our team will be able to investigate the issue promptly and assist you further.

Thank you!