A white rectangle hide the content

App Web view
1

@Jacob Hi Jacob Thank you for resolving 80% of the issue on Android phone but still a white rectangle hide the content in the main Home page only, and in Android version only also when scrolling up
Here a video showing the issue,

I use Wordpress webview for this

2

Hi @tayeb

Thank you for reaching out and sharing the video highlighting the issue. We appreciate your patience as we work to resolve this matter.

We’ve escalated your concern regarding the white rectangle appearing on the main Home page in the Android version to our technical team. They are actively investigating the issue and working to implement a fix at the earliest.

Rest assured, our support team will follow up with you via email as soon as the issue has been resolved.

We truly value your patience and understanding. If you have any further questions or need additional assistance in the meantime, please don’t hesitate to reach out.

3

@Jacob
Still getting the same problem

image
image2735×1544 350 KB

No idea how to resolve this

4

Ohh Great Thank you, It was resolved just saw now the solution on the community posts
To resolve this use the Webview option in the navigation bar and add again the URL of your Homepage -

5

Hi @tayeb

Thank you for the update! I’m delighted to hear that you found the solution in our community posts. The Webview option in the navigation bar is indeed a handy feature for resolving such issues, and I’m glad it worked for you.

If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help!

Wishing you continued success with your app.