I can't connect website to my app

I can’t connect my app to my website. It says AppMySide plug in is not found on my website while I installed and activated it.

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Try clicking Verify under Connectivity → Install Plugin

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so bad application creating tools. no one help me

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same issue, unable to connect.
i have created new user administrator with username name AppMysite and application password AppMysite.

i try verify, then : unable to connect

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(post deleted by author)

Hi there. Thank you for bringing this to our attention. Have you tried reaching out to any of the support channels for assistance? We request you to click on the Help button on the top-right corner of your AppMySite dashboard and either click on Email support or Book a call with a Tech Support Specialist. Alternatively, you can click on the Chat feature, which is available on the bottom-right corner of our website. Thank you for your patience and understanding in this regard.