I received an email that offline mode is now available, but when I look at my app’s settings the toggle isn’t there. Is it being rolled out in stages?
Same for me.
I do not see option to make it available offline.
Hi @indieauthormag and @appster
Thank you for reaching out to us!
We’re excited to share that Offline Mode is now available, but it is currently offered only with our Premium Subscription plan. Additionally, this feature is applicable to the following platforms:
- WordPress to App
- WooCommerce to App
- Custom App
Please note that Offline Mode is not available for the Website to App platform at this time.
If your app is built using the Website to App option, the toggle for Offline Mode will not be visible. Should you wish to explore upgrading your subscription or migrating to one of the supported platforms, feel free to reach out, and we’d be happy to assist you further.
Let us know if you have any additional questions!
I did receive an email abut this. I have to say that I’m not happy. As someone that suffered through years of terrible support, I feel like making some the useful features while also expecting us to upgrade is a slap in the face to those of us that hung in there. Many did not. Many left. I’m pleased that support is now answering (because I literally waited 6 months for a response before) but you can see that nearly all of the appsumo customers are upset about this and other features — just look at the new reviews and questions.
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Premium subscription required for offline access??
You must be joking - This is a must have feature.
When I bought the plan and asked about offline access, I was told its a work in progress. I thought this feature would be live to all plans when its ready.
Such a bummer that premium sub is required.
Also the email that I received about offline access does not give any hint that it requires premium sub 
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Hi @appster
We sincerely apologize for any misunderstanding regarding offline access and appreciate you taking the time to share your feedback. We completely understand how important this feature is, and we regret any disappointment caused by the requirement for a premium subscription.
When offline access was still in development, we aimed to make it as widely accessible as possible. However, as we finalized the feature, it became part of our premium offerings due to the additional resources required to support and maintain it.
We value your input and will make sure to forward your feedback to our product team for consideration. Your comments also highlight the need for clearer communication, and we’ll work on improving this in the future to avoid such situations.
We truly appreciate your support and are always here if you have any further questions or concerns. Thank you for bringing this to our attention.
Hi @Jacob , how’s it going?
I’m glad to hear that the Offline Mode is now available.
How can I enable Offline Mode in a Custom App? We have Tier 5. Could you please share a step-by-step guide to activate this feature?
Thank you!
@Jacob it’s mention that it is available for Wordpress but in the details it does not works from website to app " it’s paradoxal " and can you confirm that it will work for wordpress !!!
Hi @Jacob, we have tier 5 of appsumo and I see that we can not access the app function without connection, is this true? We are talking about a basic function of operation of an application, I do not conceive that this is a premium function, this is an essential function for the operation of an application.
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Hi @Bruno
Thank you for reaching out to us regarding the Offline Mode feature for your custom app.
We’re excited to let you know that Offline Mode will soon be available as an addon for AppSumo customers. Our team is currently working on finalizing this feature, and we expect it to be released in the coming few weeks.
Once the addon is available, you’ll be able to activate and configure Offline Mode seamlessly within your app. We’ll make sure to notify you as soon as it’s ready for use.
In the meantime, if you have any other questions or need assistance, please feel free to reach out.
Hi @tayeb
Thank you for reaching out and sharing your concerns regarding Offline Mode.
We’d like to clarify that AppMySite offers different app-building platforms, including:
- WordPress to App
- WooCommerce to App
- Custom App
- Website to App
If you are using the WordPress to App platform, the Offline Mode feature will indeed work for you. The only exception is the Website to App platform, where Offline Mode is currently not supported.
For more detailed information about enabling Offline Mode, please refer to this support article:
Offline Mode - AppMySite Support
Should you need further assistance or have additional questions, feel free to contact us anytime.
Hi @fermin
Thank you for reaching out and sharing your concerns regarding the Offline Mode feature.
We’d like to clarify that if you have enabled Offline Mode, this feature allows your app users to access essential content even without an active internet connection.
This ensures that your app remains functional for critical content and provides a seamless experience, even when users are offline.
If you have not yet enabled this feature or need assistance with its setup, please let us know, and we’ll be happy to guide you through the process.
Feel free to reach out if you have any further questions or concerns.
Also for me, i am appsumo tier 5 customer and i do not have “offline mode” in my app settings.
Hi @APDEV
Thank you for reaching out to us regarding the Offline Mode feature for your custom app.
We’re excited to let you know that Offline Mode will soon be available as an addon for AppSumo customers. Our team is currently working on finalizing this feature, and we expect it to be released in the coming few weeks.
Once the addon is available, you’ll be able to activate and configure Offline Mode seamlessly within your app. We’ll make sure to notify you as soon as it’s ready for use.
In the meantime, if you have any other questions or need assistance, please feel free to reach out
Hi Jacob, thanks so much for the reply.
Will this Add-On be free for us Appsumo TIER 5 users or will it be paid?
Hi @APDEV
Thank you for reaching out and for your continued support as an AppSumo Tier 5 user.
The offline mode feature is part of our PREMIUM plan and is not included in the PRO plan. While AppSumo customers are entitled to all the features available in the PRO plan, add-ons such as this will be available on a chargeable basis.
If you have any additional questions or need further clarification, please feel free to reach out. We’re here to help!