Tests passing but Verification failing

Hi,

All my 9 troubleshooting tests are passing, but still the Verification is failing!
If Anyone can help, i’ll be thankful. PFA screenshots.

combined

Akshay

Hey @akkiaggarwal I was having a similar issue with my app, I talked to one of their chat representative and found out that they use different APIs for verification and troubleshooting, so depending on your website’s security one can be accessed while the other is being blocked.

I was referred to this guide: How to whitelist AppMySite in your CloudFlare firewall? - AppMySite

I don’t have CloudFlare but whitelisting the ip address did fix my connectivity issue.