I cant verify shopify entegration

App Connectivity
1

Hi everyone,

I’m having an issue verifying my Shopify connection in AppMySite and I couldn’t get past the Verify step. I’d really appreciate any help.

Here are the exact steps I’m following:

  1. In Settings, I select Shopify App and enter my website URL, then save.

  2. I go to Connectivity → Connect to Shopify.

  3. I click Verify (top right).

  4. This opens the Shopify login page. I log in successfully.

  5. Shopify then redirects me to the app installation screen, where I install the AppMySite Shopify app and grant all permissions.

  6. After installation, Shopify opens the AppMySite app inside Shopify, but it automatically creates/logs me into a new AppMySite user.

  7. I log out from that newly created AppMySite user and log back in with my original AppMySite account.

  8. However, when I return to AppMySite, the connection is still not verified.

I’ve tried repeating the process multiple times, but the verification never completes.

Has anyone faced this issue before?
Is there a specific account that must remain logged in during verification, or am I missing an extra step?

Thanks in advance for your help!